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Michael McCourt

Student Developer, Technical Support Specialist, Security Enthusiast, Gamer, BJJ Practitioner.

This is a draft site - full site is under construction

About Me

Hi! I'm Michael McCourt, a self-taught IT Professional from Ireland, now living in the Netherlands. Currently, I work as a Technical Support Specialist at SAP LeanIX, where I leverage my skills to help clients navigate enterprise architecture solutions. This website offers a glimpse into my professional journey, showcasing my work experience, technical skills, and personal interests. Whether you're a potential employer, colleague, or collaborator, I hope you'll find the information here insightful and engaging.

My Top Projects

Protect Multitool - EPIC

This project is my pride and joy so far. As part of a hackathon, I coined the idea for a web application designed at helping women in vulnerable situations. This tool allows for a person to send an emergency message to their contacts at a touch of a button with their coordinates attached, as well as create a route plan with additional information before going out which will be sent to their contacts in the event the user doesn't confirmation their safe arrival to a destination. A bonus part of this application is a game with a hidden emergency message feature, so that someone in a domestic situation send out a request for help without drawing unwanted attention. My part in this project was the entire back end, ensuring that messages send correctly when triggered and that emergency contacts can log on and view route details using their phone number and a secret key which is sent to them. I am incredibly proud of this project and my part to play, and would encourage anyone reading to sign up, fill in their profile information and test this out.

Technologies:

HTML, CSS Tailwind, Django, Python, BirdCRM API, Javascript.

NorthStar Web Design

NorthStar web design was a fun weekend project I worked on as part of the course I am doing. The test for myself was to create a presentable custom free lance website that is completely unique and in production within the space of 6 hours.

Technologies:

HTML, CSS, JavaScript, Netlify

Miguels Tapas Bar

This is a proof of concept web page I have started as a test for myself in using functional JavaScript along with incorporating BirdCRM Livechat widget. This was a fun project to make and is still actively being worked on.

Technologies:

HTML, CSS, JavaScript, Netlify

AM Plumbing and Heating

I developed this quick website for my friends Plumbing business in Belfast. This website will help contribute to my friends growing business and allow him to reach more clients.

Technologies:

HTML, CSS, JavaScript, Netlify

Open Source News

This news website was part of my course at Code Institute. Due to time constraints, I couldn't implement all planned features, but it was a rewarding experience.

Technologies:

HTML, CSS, Python, JavaScript, Django, PostgreSQL, Heroku

Piano Master

This group project, created during the September 2024 Code Institute Hackathon, was a fun and rewarding team experience, and we won 1st Prize.

Technologies:

HTML, CSS, JavaScript, GitHub Pages

Simulation Fight Store

For my 3rd project at Code Institute, I created a Python-based CLI project that simulates purchasing items from an MMA store, using Google Sheets for inventory and the BirdCRM API for order confirmation.

Technologies:

Python, Google Sheets API, BirdCRM API, Heroku

Past and Current Roles

SAP LeanIX

Technical Support Specialist (November 2024 - Present)

  • Support Enterprise Architects in using LeanIX EAM product.
  • Gaining knowledge of Enterprise Architecture and its importance for businesses.

BirdCRM

Technical Support Specialist (Tier 1 & Tier 2) (March 2022 - Nov 2024)

  • Provided support and guidance to clients on using APIs and CRM tools.
  • Gained hands-on experience integrating BirdCRM APIs into personal coding projects.
  • Immersed in Spanish culture and became fluent in the language.

Varonis

Technical Support Specialist (Nov 2021 - March 2022)

  • Developed expertise in Networking, Active Directory Management, and SQL databases.
  • Gained foundational cybersecurity skills and a passion for IT.

PFH Technology

IT Helpdesk Support (March 2021 - Nov 2021)

  • Provided IT support during a major ransomware attack on Irish healthcare systems.
  • Enhanced skills in troubleshooting, networking, and security response.

Irish Naval Service

Able-Bodied Seaman (March 2019 - March 2021)

  • Developed teamwork, problem-solving, and leadership skills.
  • Fostered a keen eye for security and operational efficiency.

Other Roles

Bartender and Traveler

  • Worked abroad in locations like Ibiza, gaining cultural awareness and adaptability.
Certifications

Google IT Support Professional

Oracle Cloud infrastructure Foundations

Get in Touch

Please feel free to reach out at anytime via the form below and I will get back to you ASAP.